Social Media Policy

CosMED Pharmaceutical Co., Ltd. (hereafter referred to as “the company”, “we,” “our,” or “us”), engages in activities using social media as part of our communication with everyone in all our corporate activities. This social media policy (hereinafter referred to as “the policy”) outlines the attitudes and behaviors that we adhere when using social media.

1. Scope

The policy applies to all users (hereinafter referred to as “users”), of the social media and services officially provided by us.

2. Definition of social media

We define social media as “media that allows users to send and receive information while communicating” using the technology on the internet.

3. Guidance and requests to users

Please be aware that not all information transmitted by our employees, contract employees, part-timers, advisors, and temporary employees (collectively referred to as “employees”) via social media necessarily represents the official views of the company. For official information from us, please refer to our website, official social media accounts, and press releases.

The handling of personal information will be managed in accordance with our Privacy Policy.

EU residents shall refer to our GDPR Privacy Policy.

Please be aware in advance that all information on social media is current at the time of publication and may change without notice.

4. Communication on social media

Our employees will listen sincerely to information transmitted by users. We aim to strengthen our bonds through communication with users and contribute to enhancing our value. While communicating with users, we will share valuable insights learned widely, improve our value in society and the content of our corporate activities. Our responses to the official accounts may vary, please refer to the communication rules provided in the basic information of each social media platform,

5. Official accounts

Our official social media accounts are as follows. Please note that the operation of those official accounts may be terminated, deleted, or changed without prior notice.

YouTube

● CosMED Pharmaceutical Co., Ltd.

Please refrain from the following actions when communication with our official accounts. In cases where any of these actions apply, comments shall be deleted without notice.

1. Disclosing personal information without consent
2. Defaming or slandering the company or third parties
3. Infringing our copyrights, portrait rights, or intellectual property rights
4. Violating laws, public order, and morals
5. Other actions deemed inappropriate by us for reasonable cause

6. Disclaimers for official accounts

The company disclaims responsibility for comments posted by users on our official accounts. In case of troubles or disputes between users or between users and third parties related to our official accounts or associated services, we disclaim all liabilities.

7. Employee awareness and responsibility in social media use

Our Employees recognize that social media is accessible to unspecified users with various backgrounds and circumstances. We are also aware that information posted shall be viewed worldwide, therefore information cannot be deleted completely due to the nature of the internet. Our employees will be extra cautious that information they transmit and respond may influence the world to some extent, and they will take cautions necessary not to cause misunderstandings. Our employees will adhere to laws and regulations in their social media communications and strive to use social media appropriately.

8. Contact us

For any inquiries please contact:
CosMED Pharmaceutical Co., Ltd.
Human Resources and General Affairs
3F GRAND KYOTO, 75 Higashihieijyocho, Nishikujyo, Minami-ku, Kyoto, 601-8438, Japan
Phone: +81-75-950-1510

Operating hours: 9:00 a.m. – 12:00 p.m., 1:00 p.m. – 6:00 p.m. (JST)
(Excluding Saturdays, Sundays, Japanese national holidays, New Year holidays, and other holidays designated by us)

Last Updated: March 31, 2025